TERMS & CONDITIONS

The booking is not guaranteed until a deposit has been received and a booking confirmation letter has been issued. We are unable to guarantee any particular unit but will try to accommodate any special requests where possible.

Semi Flexible – 14 Days Prepayment: The guest will be charged a prepayment of 50% of the total price after reservation and the remaining amount in the 14 days before arrival.  For peak periods i.e. school holidays, special event weekends & stays of 14+ nights, 100% of the accommodation tariff may be charged up to 28 days prior to arrival date.

Non-Refundable  1, 2 & 3 Night Minimum Bookings  Prepayment: The guest will be charged a prepayment of the total price at any time.

Cancellation  The guest will be charged 50% of the total price if they cancel after reservation and the total price if they cancel in the 14 days before arrival.  All 1,2 & 3 Night Minimum reservations are Non-Refundable and the guest may be charged the total price upon reservation or upon cancellation any time prior to arrival date.  If the guest does not arrive or terminates their booking early they will be charged 100% of the total price.

Transfer Of Bookings: Bookings transferred to an alternate date can only be transferred once and be within a 6 month period from the date of booking. The rate may increase due to peak seasons and is subject to availability. Bookings that have been transferred to an alternate date and then cancelled within 28 days of arrival date will be required to pay 100% of the total amount.